Privacy Policy.

1. Introduction

This Privacy Policy governs the collection, use, and protection of personal information on the website fisc.co.in (the "Website"). FISC ("we," "us," or "our") is committed to protecting your privacy and ensuring transparency about how we collect and use your information. Please read this policy carefully. If you do not agree with our practices, please refrain from using the Website.

2. Information We Collect

We collect personal information that you voluntarily provide through our contact forms and enquiry submissions. This includes:

• Your full name and email address
• Phone number
• Folio number or securities reference details
• Description of your enquiry or recovery matter

We also collect non-personal information automatically through cookies and analytics tools to understand how visitors use our Website.

3. How We Use Your Information

We use the information you provide for the following purposes:

• Responding to your enquiries and providing information about our services
• Initiating engagement discussions and sending engagement documentation
• Case management and legal communication related to your recovery matter
• Complying with legal obligations and regulatory requirements
• Improving our Website and services based on user feedback

4. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information when required by law or when necessary to advance your matter. This includes disclosure to:

• The Investor Education and Protection Fund (IEPF) Authority and its officials
• Company Registrars and Transfer Agents (RTAs) for claim verification and processing
• SEBI (Securities and Exchange Board of India) when required by regulatory mandate
• Government authorities when compelled by legal process

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is entirely secure. We encourage you to use strong passwords and to contact us immediately if you suspect unauthorized access to your information.

6. Cookies

Our Website uses cookies for basic analytics and to enhance user experience. Cookies are small files stored on your device that help us understand user behaviour and preferences. You may disable cookies through your browser settings, but this may affect the functionality of the Website.

7. Your Rights

You have the right to access, update, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us using the details provided below. We will respond to your request within thirty days.

8. Data Retention

We retain your personal information for the duration of our engagement with you plus seven years thereafter, in compliance with statutory retention requirements under Indian law and professional standards. After this period, your information will be securely deleted.

9. Amendments to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Your continued use of the Website following any such amendments constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our handling of your information, please contact us at:

Email: info@fisc.co.in

Address: 362, III Floor, 7th Cross Rd, 1st Block Jayanagar, Bangalore, Karnataka 560011

Effective Date: 1 January 2024